Twilio Inc.

Developers reach for Twilio when an app needs to send a text, place a call, or fire off a verification code. The company turned messaging and voice into simple programmable interfaces, so a business can bolt communication onto its software with a few lines of code instead of negotiating with carriers directly. That model made Twilio a backbone for two-factor authentication, appointment reminders, ride-share driver calls, and countless notifications people never realize are powered by it. Revenue is usage-based, billed per message and per minute, which grows neatly with a customer's own volume but also exposes Twilio to pricing pressure and to carrier fees it passes through at thin margins. After years of chasing a broader customer-data and marketing ambition, the company has narrowed back toward its profitable core in communications. It was founded in 2008 and is based in San Francisco.

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